Perhaps there is no such an industry that would not like to eradicate extraneous steps, eliminate low manual workflows, and fully control the end-to-end processes. After all, they are dramatically important in any organization whether it is a startup, a mid-market company or a large enterprise: they help companies respond to compliance and regulatory requirements, serve clients better and even drive a competitive advantage in the marketplace. Properly executed operations ensure the peak performance of all the stakeholders. And an intelligent BPM software tool makes the businesses benefit tremendously from their perfectly arranged processes.
Business processes are meant to assist companies in achieving their desired business outcomes – increased revenue, improved efficiency, faster launches of products, reduction of operational costs, the driven edge over rivals and many other important tasks. An integration of the best BPM system helps the reps to:
- easily design and modify business procedures and workflows,
- create dynamic applications,
- manage tasks and projects more effectively,
- build better collaboration between users and departments,
- monitor core business tasks in real-time,
track KPIs and receive proactive alerts of any changes inside a workflow, so managers can promptly resolve them, The BPM software tool provides extensive analytics and customized reports to identify bottlenecks and potential operational issues before they affect the business. You can learn more about BPM capabilities by following https://www.bpmonline.com.
Obviously, a full-featured BPM software tool is essentially useful and this utility is supported by the BMP distinct functionality.
Services of a superior BPM software tool
A multifaceted BPM program,such as the bpm’online digital solution, delivers a wide array of instruments to support all instances of routine business processes:
A business process engine within a BPM package allows for quick and easy design, execution, and modification of business processes that can be performed by non-technical users. By using such a software framework, the participants can set up any process in a drag-and-drop manner and add to it any type of data or KPI. The engine contributes to high-performance flexibility and extensibility and includes the following components:
- Email notification that automatically sends emails to associated users when exceptional process-related events happen; email notification is also used to track running workflows;
- Business rules engine to create business rules and associate them with the steps of a process;
- A simulator to test processes and execute all possible scenarios with hypothetical or accumulated data;
- Web services to make designed processes available on the web and mobile apps.
Process analysis lets the users monitor associated information, such as the time and costs and visualize it in intuitive dashboards. This BMP functionality is aimed to:
- Quickly identify opportunities for improvements;
- Identify and improve the processes business value;
- Estimate process KPIs and SLAs;
- Simulate processes to predict bottlenecks, malfunctions, resource overload, and gaps.
Project management is a critical part of a full-service BPM software tool. With its help, the project members are able to:
- Plan projects and set priorities for activities,
- Manage tasks and allocate resources and workloads,
- Track the progress of tasks execution,
- Share a work calendar and set up deadline alerts,
- Initiate new processes within a project,
- Handle exceptions using a pre-integrated case management feature.
Team collaboration features are involved in a good BPM suite to facilitate ceaseless communication throughout processes, projects, and tasks and unify people and knowledge in a single social network. Such extensive collaboration opportunities are necessary to avoid the loss of important data, ensure easy exchange of information, and promote strategic decision making.
Content management with configurable search, tags, references, and history is embedded into the bpm’online business software to manage a full lifecycle of company’s activity. As the result, the engagement and fruitfulness of employees gets enhanced as the paper-based documentation is cut down. A set of customizable templates provides for automatic generation of company-approved documents and the permission management makes it possible to restrict access to some specific data, for example, transactional information.
BPM Software Tool Key Benefits
The business results driven with the BPM software tool integration are as follows:
Maximum individual and overall productivity
The one work environment and sophisticated collaborative tools facilitate an instant access to the tasks and data, which minimizes work delays and task dropouts while traceable conversations, discussion boards, customizable notifications and full-throated support for the case, task, and workflow management ensure effective, trouble-free workflows. Thanks to well-developed business activities, the team members can better focus on their responsibilities while having all necessary information in a generalized place.
Greater compliance and visibility
Industry and regulatory changes set a big challenge for companies if they do not have a dynamic system to handle end-to-end compliance. With a progressive BPM software tool, organizations can align compliance with their business processes as the technology provides a full integration with existing web and third party applications for automated production of reports that will track compliance. All this prevents from unforeseen costs and even legislative fines and penalties.
Customer-centric business
Companies need such processes that will analyze and document the customers’ needs. A top-notch BPM system can help businesses pull people and technology under one umbrella to acquire and retain loyal customers via extensive options for ongoing, real-time communication with customers in a personalized way. Moreover, clear-cut business processes assure prompt response to changes in customer requirements and market conditions on the whole.
