In 1990, Bob Klayman founded his dream corporate company Secure Call Management in California, the US with a view to offer wide range of call center concerning services to US based business Entrepreneurs. As of today, his company is extensively known as SCI, a well popular fast growing customer contact service provider. Most importantly, due to its great competence to offer superior standard of customized services, SCI is a very favored name to most budding businesspersons. As it comes to the pricing factor, none in the market can beat the price structure backed by the grade of services plus additional benefits that Secure Call Management can typically offers to its clients.
As said by Bob in a press meeting that there is absolutely no magic behind this. Rather the theory they follow is very simple. They’re in no way depended on overseas clients or outsourcing services that primarily keep the clients away from getting competitive prices. So, that is how, Bob Klayman has founded and strengthen the quality and excellence of his manpower, hired from inland sources. From SCI’s managers to agents all are given complete training before they start handling their clients. Their executives are given full training about client’s activities, products, special features as well as services.
The outlines that are designed by Bob in connection with customer objection handling and the procedures followed at his Call center always run ahead of the time. Bob Klayman is at present the CEO of SCM group. With his extended 30 years of hands on knowledge in the area of Call Center services he is quite skillful in the areas of handling all kinds of common issues that stop domestic call centers from growing and consolidating them in competitive market condition. It’s his insight that helped him understand the importance of getting dependable and up-to-date customer communication linked services to any business enterprise in global economy. In today’s cutthroat market, aside from product quality, and service, the most vital criterion is making customer’s awareness about the company and its brand.
No wonder, unless customers are not convinced about the plus points of certain product as well as manufacturer’s supports, none is going to alter their brands. Bob’s main intention was to make use of his proprietary techniques and pick up qualified people at his center in order to provide customers the best rates. And from that viewpoint none can deny that he is successful to strike his objective. Furthermore, the kind and quality of services, his group maintains is ‘all time best’ as stated by his regular clients. What can be a higher compliment than this to a fast growing company! No wonder, all this has been possible owing to flawless planning and on-time perfect implementation of those strategies. Bob Klayman has made his workforce world standard by providing them latest business management training, hottest mechanisms and customer dealing techniques. The California based call center is always prepared to offer amazing test program facilities with best prices to Direct Response Companies. Secure Call Management is completely focused and committed to offer customers superlative level of call center services supported by proprietary technology. The company has plans to come with a series of customer friendly programs and conceptual products in forthcoming days.
